Return and Refund Policy

Opti-Tekscope, LLC Return Policy

Business Information:

Opti-Tekscope, LLC

2040 S. Alma School Rd.

Chandler, Arizona, 85286 USA

Customer Support: 1-480-788-5064

At Opti-Tekscope, LLC, customer satisfaction and high-quality products are our top priorities. We stand by the quality of our offerings and offer a one-year warranty on all our products.

Customer Support:

Many issues can be promptly resolved by contacting our customer support team at 1-480-788-5064 or via email at support@Opti-Tekscope.com. Feel free to reach out to us for assistance or if you have any questions about your purchase.

Return Policy:

We understand that circumstances may arise where you need to return a product. Our return policy is designed to be fair and transparent.

Return Period: You may return your purchase within 60 days after the date of purchase for a full refund.

Return Shipping: The customer is responsible for return shipping costs.

Refund Method: Upon receiving (by mail, or images via email) and inspecting the returned item or images, we will process a refund to the original payment method. Please note that the original shipping fees are non-refundable.

Secure Transactions: Our transactions are securely processed through PayPal Ecommerce Service, ensuring the protection of your financial information.

Warranty:

All Opti-Tekscope products are covered by a one-year warranty. If you encounter any issues with your product within this period, please contact our customer support team for assistance. In the case of warranty claims, we offer the option for a replacement unit if the customer chooses. For instance, if the product is damaged upon shipment and can be documented, we will promptly replace the item or items.

We value your trust in Opti-Tekscope, and we strive to provide the best possible customer experience. If you have any further questions or concerns, please don't hesitate to reach out to us.

Thank you for choosing Opti-Tekscope!

High-ResolutioN HDMI & USB Digital Microscopes - Opti-Tekscope

Return and Refund Policy

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